AMUR (Automated Work Management Module) Registered with Rospatent

The AMUR web application, specially developed by NVBS to streamline the work of service engineers maintaining telecom operator subscribers, has completed state registration with Rospatent. The application is compatible with all PC types and mobile devices (iOS, Android, Windows).

Through deep integration with operator systems and NVBS's own systems, AMUR provides service engineers and their managers with:
Complete ticket information (customer data, network nodes, equipment)
Network device management capabilities without involving engineering teams or call centers

This ensures:
• High precision in field operations
• Reduced labor costs across all business process levels
AMUR's convenient monitoring dashboard enables supervisors to:
Assign technicians to tickets
Track work progress
Identify key issues
Implement rapid solutions

This functionality ultimately enhances service quality and customer satisfaction.

Maxim Vigovsky, IT Department Director at JSC "NVBS":


"NVBS is prepared to deploy AMUR on any telecom operator's infrastructure. This will deliver unique functionality tailored to each client's specific needs. Estimated integration time for core functionality: from two months."